Why 2021 will be the year of the travel agent

Already, travel agencies have seen unprecedented levels of interest. Inquiries at Authenteco, the company through which Milby booked, have risen by more than 600 percent since January, according to founder Shelby Dziwulski. Similarly, Virtuoso, a network of travel agencies around the world, has seen a 50 percent increase in the number of people seeking out travel advisers since January. Even at Pack Up and Go, a travel agency where guests don’t know their destination until the day they depart, demand has increased by about 20 percent compared with the same months in 2019.

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