Drive Medical Scout 4 Mobility Scooter Review – Forbes Health

The Scout 4 is a simple, portable mobility scooter. Most people who use this scooter have health or mobility issues but still want to get out and remain active, according to Torres. “Some can still walk and just need to use a scooter part-time,” he says.

To operate the Scout 4, set the speed knob on the console to the speed range you want and push a small throttle to start moving. This scooter doesn’t go fast—its speed maxes out at 4.25 miles per hour. The electromagnetic brake system senses when you engage the throttle and automatically releases the rear wheels. When you let go of the throttle, the brakes automatically activate and the unit slows to a stop.

Comfort Features

The height and angle of the padded seat are adjustable to fit your body. The armrest width and angle can also be adjusted, and the angle of the tiller can be tilted to fit the length of your arms so you can drive without leaning forward.

Safety Features

As a four-wheel scooter with two small anti-tip wheels at the rear, the Scout 4 offers a stable ride. There’s no danger in speeding since its speed tops out at 4.25 miles per hour. But it doesn’t have headlights or rear lights, so it’s not safe to drive outside at night.


The Scout 4 is designed to be a travel scooter, so it’s easy to take apart and reassemble. “It disassembles to four pieces,” says Torres. “I can take it apart in less than a minute. For older people, it might take a few minutes,” he says. And “everything has a handle. So when you disassemble the rear section, that has a handle. The front section has a handle and the battery box has a handle,” adding that the seat is easy to carry.


It’s a versatile mobility scooter for indoor and outdoor use—within limits. The ground clearance is only 2.5 inches, so it’s best driven on smooth, compact terrain, says Torres. “If you drive over loose gravel or sand, you’ll sink,” he says. “You can take it on light grass if it’s not too thick.” If you’re unsure about driving this scooter over a particular surface, avoid it, the owner’s manual advises.

The Customer Service Experience

Several calls to the Drive Medical customer service line were answered immediately by courteous and well-informed representatives. They took time to answer many detailed questions and offered information to help understand the uses and limitations of the scooter. Representatives were well-versed in all kinds of scooters, as they were able to compare the Scout 4 to others in terms of stability, comfort and usability.

Warranties and Discounts

Drive Medical offers a lifetime warranty for the mainframe, seat post, platform and frame welds; a 24-month warranty on the motor, throttle, brakes and other items; and a 12-month warranty on batteries. Battery manufacturers provide a 6-month warranty, so if something goes wrong after six months, the batteries are covered for the next six months by the Drive Medical warranty.

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Pride Mobility Raptor 3-Wheel Mobility Scooter Review – Forbes Health

Unlike some mobility scooters, the Pride Mobility Raptor Mobility Scooter is strictly for outdoor recreational use. “It’s not medically beneficial,” says Eric Johnson, an assistive technology professional with Alpine Medical in Salt Lake City. Since it can’t be driven indoors, the Raptor isn’t useful for people who require a scooter to cook in the kitchen, do laundry and complete other daily activities in the home.

For outdoor use, the Raptor is a stable, sturdy and safe vehicle. And because it has three wheels, there’s more room for your feet than on a four-wheel scooter, says Johnson. Its top speed—14 miles per hour—also sets it apart from other scooters. “Most scooters go an average of 4 to 6 miles per hour,” says Johnson.

Meanwhile, the Raptor can travel about 31 miles on a single battery charge with drivers who weigh no more than 220 pounds. It can travel about 19 miles with drivers who weigh about 400 pounds, which is the maximum weight this vehicle will carry safely.

“It’s good for golfers who can’t stand up,” says Johnson. “They can turn in the seat and take a swing.” However, Pride Mobility’s customer service team notes each golf course has rules about which vehicles are allowed on the course.

Comfort Features

The Raptor has front and back suspension and pneumatic tires, all of which contribute to a smooth riding experience. The seat is big—20 inches wide and 18 inches deep—providing plenty of room for most riders. The armrests flip up, which makes it easy to get on and off the scooter, and the angle of the back of the seat is adjustable. The height of the tiller, or steering column, can be adjusted, too.

Since the scooter is great for long rides, the roomy, lockable storage compartment behind the seat is another nice feature. There’s even a convenient space in the front of the tiller that can hold a cell phone, wallet and other small items you want to keep within easy reach.

Safety Features

This vehicle is meant for outdoor driving, but that doesn’t include street driving, says Johnson. “It’s not considered street legal—it’s not fast enough,” he says. “Typically, consumers take it on the sidewalk or in a bike lane. And some people attach a flag to the back to give it more visibility.”

Safety features are critical. The Raptor has a bright LED headlight (with both high- and low-beam options), two lights on either side of the shroud, turn signals and brake lights. The horn is loud and is accompanied by a flash of the lights. Two small anti-tip wheels at the rear of the scooter give it additional stability as well.


The Raptor is large and cannot be taken apart, so you need a trailer or lift to transport it from one location to another. The Pride Mobility customer care team suggests checking out Harmar, a company that makes lifts, to find one strong enough to accommodate the Raptor.


The Raptor comes with two batteries that must be charged for eight to 14 hours before using the scooter for the first time. An icon on the console of the tiller indicates the level of charge in the battery.

The tiller has handles on either side—acceleration is controlled by your thumb on a lever on the right side, and braking is controlled with a hand brake on the left. The turning radius (the diameter of its tightest full turn) is about 60 inches. Because the Raptor can go up to 14 miles per hour, making a sharp turn at that speed could cause the vehicle to tip.

The Customer Service Experience

The Pride Mobility customer service team is courteous and well-informed. Each time I called, the reps took the time to talk through their answers to my questions with no “hard sell” at the end of our conversation.

Warranties and Discounts

According to the customer service team, there is a two-year limited warranty on the electronics and drive train (motors) and a six-month warranty on the batteries. Should the scooter need maintenance, some online companies provide labor contracts through their websites, the customer service rep added.

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Influencer Kaitlyn McCaffery in Coma After Scooter Accident in Bali

Travel influencer Kaitlyn McCaffery is in a coma after being hospitalized in Bali 

The 27-year-old California native, who has documented her journeys to her 8,000 followers, was found unconscious and bleeding after suffering a moto-scooter accident on her way to her current home in Bali on July 31, according to a GoFundMe page. She has been in a coma for nearly two weeks with a traumatic brain injury.

While the GoFundMe page was created less than a week ago, it has already surpassed its goal with more than $290,000 donated to evacuate Kaitlyn to a hospital in California. “Although Kaitlyn was smart to buy international medical insurance,” the page reads, “the insurance company has refused to pay for the cost to evacuate her to California.” The estimated cost to have her moved out of the country and back to the United States is $250,000, the page noted. 

However, Kaitlyn’s family is facing an “impossible decision” after her mom Janine was granted an emergency visa to travel to Indonesia, according to an Aug. 10 update on the page. 

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California travel blogger in coma following scooter crash in Bali, family says

The family of a California woman in a coma after a scooter crash two weeks ago in Bali is being barred from visiting due to the ongoing coronavirus pandemic, loved ones and U.S. officials said Monday.

Kaitlyn McCaffery, a 27-year-old Northern California native, was found unconscious by the side of a remote road on July 31, her mother, Janine McCaffery, told NBC News.

Doctors at a hospital in Denpasar, Bali, have told McCaffery’s family that she’s in a coma after suffering traumatic brain injuries and other wounds.

Indonesia has been blocking a visa due to the nation’s current struggle with Covid-19, according to Janine McCaffery.

“I just want to be by her side,” the worried 60-year-old mom said.

McCaffery said she’s grateful for all the help she’s received so far from the State Department and her congresswoman, but she’s still not closer to getting to Bali.

“There’s teams of people working on it,” she said. “The (nation) is so locked down with Covid even if they grant me my visa, which we’ve been trying to get since we found out about the accident, I still have to quarantine for eight days.”

The family has hired private nurses to make daily visits to the hospital, helping relay information to loved ones back in the states.

A world traveler, Kaitlyn McCaffery told her Instagram followers just before the crash that she’d been in Bali for two months.

“Loving where I live, the people I have met so far, and the warm warm air,” she wrote. “So happy to call this place home.”

The family is raising money for the costly and delicate act of having her medically evacuated to California.

“Kaitlyn … attended school at Wilcox High in Santa Clara, California and Cal State Fullerton,” the GoFundMe page says. “She graduated with a degree in business entrepreneurship and set off to travel the world. 5 years later, she has visited over 50 countries and built friendships all around the world.”

A spokeswoman for U.S. Rep. Anna Eshoo, D-Calif., declined to discuss the matter, or even acknowledge that her office is assisting Janine McCaffery. A State Department representative could not immediately be reached for comment.

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American travel blogger Kaitlyn McCaffery left in coma after scooter crash in Bali

A California travel blogger has been left in a coma with a traumatic brain injury after a scooter crash in Bali — and her family is now seeking donations to fly her back to the US.

Kaitlyn McCaffery, of Santa Clara, was found unconscious by the side of a road on the Indonesian island on July 31, The US Sun reported.

“Two young men found her on a remote road, alone, unconscious, broken and bleeding. Without their help, she surely would have died,” the young woman’s family wrote on a GoFundMe page, which has raised more than $200,000.

“Kaitlyn is currently in a coma at a hospital in Denpasar, Bali. She has suffered a traumatic brain injury along with multiple other serious injuries,” they wrote.


“It has been a challenge to communicate with the hospital staff due to the immense language barrier. Kaitlyn is fighting for her life!” the family added.

The Indonesian government has denied repeated requests by McCaffery’s relatives to visit her due to COVID-19 restrictions, they said.

“Thankfully, Kaitlyn has many loving friends who are by her side in Bali and are providing the family with updates around the clock. The family is doing everything they can to get to Bali,” the post continues.

The family said McCaffery did purchase travel insurance but the company has refused to pay for the cost to evacuate her to California, which will be about $250,000.

“The costs to evacuate her using an experienced international medevac company, such as Air Med or International SOS, are extremely daunting,” her post read.

McCaffery set out to travel the world after graduating from Cal State Fullerton five years ago with a degree in business entrepreneurship, according to her family. She has now visited more than 50 countries.

Last year, she and her friend Ellie launched an online business selling fair trade accessories.

The two pals describe themselves on their official Instagram page as “two girls changing people’s relationship with manufacturing.”


A recent post shows McCaffery on a motor scooter alongside the caption: “Off we go to work today! this is how we will get all around Bali and we absolutely love it.”

This story was originally published by the New York Post. 

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