Drive Medical Scout 4 Mobility Scooter Review – Forbes Health


The Scout 4 is a simple, portable mobility scooter. Most people who use this scooter have health or mobility issues but still want to get out and remain active, according to Torres. “Some can still walk and just need to use a scooter part-time,” he says.

To operate the Scout 4, set the speed knob on the console to the speed range you want and push a small throttle to start moving. This scooter doesn’t go fast—its speed maxes out at 4.25 miles per hour. The electromagnetic brake system senses when you engage the throttle and automatically releases the rear wheels. When you let go of the throttle, the brakes automatically activate and the unit slows to a stop.

Comfort Features

The height and angle of the padded seat are adjustable to fit your body. The armrest width and angle can also be adjusted, and the angle of the tiller can be tilted to fit the length of your arms so you can drive without leaning forward.

Safety Features

As a four-wheel scooter with two small anti-tip wheels at the rear, the Scout 4 offers a stable ride. There’s no danger in speeding since its speed tops out at 4.25 miles per hour. But it doesn’t have headlights or rear lights, so it’s not safe to drive outside at night.

Portability

The Scout 4 is designed to be a travel scooter, so it’s easy to take apart and reassemble. “It disassembles to four pieces,” says Torres. “I can take it apart in less than a minute. For older people, it might take a few minutes,” he says. And “everything has a handle. So when you disassemble the rear section, that has a handle. The front section has a handle and the battery box has a handle,” adding that the seat is easy to carry.

Usability

It’s a versatile mobility scooter for indoor and outdoor use—within limits. The ground clearance is only 2.5 inches, so it’s best driven on smooth, compact terrain, says Torres. “If you drive over loose gravel or sand, you’ll sink,” he says. “You can take it on light grass if it’s not too thick.” If you’re unsure about driving this scooter over a particular surface, avoid it, the owner’s manual advises.

The Customer Service Experience

Several calls to the Drive Medical customer service line were answered immediately by courteous and well-informed representatives. They took time to answer many detailed questions and offered information to help understand the uses and limitations of the scooter. Representatives were well-versed in all kinds of scooters, as they were able to compare the Scout 4 to others in terms of stability, comfort and usability.

Warranties and Discounts

Drive Medical offers a lifetime warranty for the mainframe, seat post, platform and frame welds; a 24-month warranty on the motor, throttle, brakes and other items; and a 12-month warranty on batteries. Battery manufacturers provide a 6-month warranty, so if something goes wrong after six months, the batteries are covered for the next six months by the Drive Medical warranty.



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Pride Mobility Raptor 3-Wheel Mobility Scooter Review – Forbes Health


Unlike some mobility scooters, the Pride Mobility Raptor Mobility Scooter is strictly for outdoor recreational use. “It’s not medically beneficial,” says Eric Johnson, an assistive technology professional with Alpine Medical in Salt Lake City. Since it can’t be driven indoors, the Raptor isn’t useful for people who require a scooter to cook in the kitchen, do laundry and complete other daily activities in the home.

For outdoor use, the Raptor is a stable, sturdy and safe vehicle. And because it has three wheels, there’s more room for your feet than on a four-wheel scooter, says Johnson. Its top speed—14 miles per hour—also sets it apart from other scooters. “Most scooters go an average of 4 to 6 miles per hour,” says Johnson.

Meanwhile, the Raptor can travel about 31 miles on a single battery charge with drivers who weigh no more than 220 pounds. It can travel about 19 miles with drivers who weigh about 400 pounds, which is the maximum weight this vehicle will carry safely.

“It’s good for golfers who can’t stand up,” says Johnson. “They can turn in the seat and take a swing.” However, Pride Mobility’s customer service team notes each golf course has rules about which vehicles are allowed on the course.

Comfort Features

The Raptor has front and back suspension and pneumatic tires, all of which contribute to a smooth riding experience. The seat is big—20 inches wide and 18 inches deep—providing plenty of room for most riders. The armrests flip up, which makes it easy to get on and off the scooter, and the angle of the back of the seat is adjustable. The height of the tiller, or steering column, can be adjusted, too.

Since the scooter is great for long rides, the roomy, lockable storage compartment behind the seat is another nice feature. There’s even a convenient space in the front of the tiller that can hold a cell phone, wallet and other small items you want to keep within easy reach.

Safety Features

This vehicle is meant for outdoor driving, but that doesn’t include street driving, says Johnson. “It’s not considered street legal—it’s not fast enough,” he says. “Typically, consumers take it on the sidewalk or in a bike lane. And some people attach a flag to the back to give it more visibility.”

Safety features are critical. The Raptor has a bright LED headlight (with both high- and low-beam options), two lights on either side of the shroud, turn signals and brake lights. The horn is loud and is accompanied by a flash of the lights. Two small anti-tip wheels at the rear of the scooter give it additional stability as well.

Portability

The Raptor is large and cannot be taken apart, so you need a trailer or lift to transport it from one location to another. The Pride Mobility customer care team suggests checking out Harmar, a company that makes lifts, to find one strong enough to accommodate the Raptor.

Usability

The Raptor comes with two batteries that must be charged for eight to 14 hours before using the scooter for the first time. An icon on the console of the tiller indicates the level of charge in the battery.

The tiller has handles on either side—acceleration is controlled by your thumb on a lever on the right side, and braking is controlled with a hand brake on the left. The turning radius (the diameter of its tightest full turn) is about 60 inches. Because the Raptor can go up to 14 miles per hour, making a sharp turn at that speed could cause the vehicle to tip.

The Customer Service Experience

The Pride Mobility customer service team is courteous and well-informed. Each time I called, the reps took the time to talk through their answers to my questions with no “hard sell” at the end of our conversation.

Warranties and Discounts

According to the customer service team, there is a two-year limited warranty on the electronics and drive train (motors) and a six-month warranty on the batteries. Should the scooter need maintenance, some online companies provide labor contracts through their websites, the customer service rep added.



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IATA Task Force Aims to Improve Mobility Aid Handling


The International Air Transport Association is putting together a task force to improve the transport and handling of travelers’ mobility aids, such as wheelchairs, during air travel, the organization announced.

The Mobility Aids Action Group will consist of both accessibility organizations that represent travelers with disabilities and companies that manufactures mobility aids, in addition to airlines, airports and ground service providers. It will be the first time mobility aid manufacturers have participated in an IATA task force, according to IATA director general Willie Walsh.

The World Health Organization reports more than a billion people living around the world with disabilities, and they will be a growing segment of the traveling population as some countries have aging populations, Walsh said. The aviation industry moves thousands of wheelchairs every year, but occasionally they are still damaged during their journey, he said.

“When it does, it is devastating to the passenger as these devices are more than equipment—they are extensions of their body and essential to their independence,” Walsh said in a statement. “We acknowledge that we are not where we want to be on this as an industry. This is why we want to do something about it on a global level … by bringing the key groups together to take practical action.”



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Uber: Mobility Recovery Will Accelerate Next Quarter


“The
mobility [business] recovery started to pick up pace in March and improved
further in April,” said Uber Technologies CEO Dara
Khosrowshahi during the ride hail company’s earnings call yesterday.
“With strong vaccination rates in several key markets, including the U.S.,
we’re optimistic that this trend should accelerate going forward.”

Uber’s
gross bookings grew 24 percent year over year to $19.5 billion. Gross bookings for
Uber’s mobility business, which includes ride-hailing services, amounted to
$6.8 billion, down 38 percent year over year. Uber’s delivery business grew 166
percent year over year to $12.5 billion and “continues to surpass growth
expectations,” according to Khosrowshahi.

Number
of total trips amounted to 1.5 billion, down 13 percent year over year. The
number of active monthly users stood at 98 million, down 5 percent year over
year. 

Uber
revenue totaled $2.9 billion, down 11 percent year over year. Mobility revenue
stood at $853 million, down 65 percent year over year. Delivery revenue reached
$1.7 billion, up 230 percent year over year.

Uber
expects rider demand to continue to outstrip driver
supply

in the second quarter. To improve driver supply, Uber will be increasing
incentives to attract drivers back to the road.

“In
several countries, including the U.S., we’ll continue to lean in with targeted
incentives for new and existing drivers to build up significant supply, which
will enable us to achieve maximum velocity as the recovery plays out,”
said Khosrowshahi.

Adjusted
EBITDA totaled $359 million, an improvement of $253 million year over year.
Mobility adjusted EBITDA reached $298 million, down $283 million year over year
but up $5 million quarter over quarter. Delivery adjusted EBITDA was $200
million, a $113 million year-over-year improvement. Net loss amounted to $108
million.

Uber
executives were asked to comment about the U.S. Department of Labor’s recent
withdrawal of the “Independent Contractor Rule,” handed down by the
Trump administration in January. The rule would have made it easier for gig
economy firms like Uber, Lyft, DoorDash and others to keep workers categorized
as independent contractors, rather than full-status employees. Full-status
employees are entitled to minimum wage and overtime compensation protections of
the Fair Labor Standards Act.

The
rule’s withdrawal in the U.S. does not result in reclassifying gig workers as
employees but could help lay a foundation for doing so. Uber is counting on
finding a middle ground, according to CFO Nelson Chai. “We think there’s
opportunity for dialogue that can ultimately lead to a solution that gives gig
workers the protection they deserve while preserving the innovation that gives
them the flexibility that they desire,” he said.
 

Doing
so will be key to keeping labor costs down, as evidenced by recent driver
classification issues for the company that are coming home to roost in the UK. Uber
reported a $600 million accrual hit to its mobility revenue for the resolution
of historical claims in that market since a UK Supreme Court
ruling

in March compelled the company to classify its drivers as ‘workers’ rather than
contractors. Excluding the UK accrual, mobility revenue would have been $1.5
billion, down 41 percent year over year and total revenue would have reached
$3.5 billion, up 8 percent year over year. 

RELATED:
Uber Q4 &
Full-Year Earnings



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