Corporate Traveller launches AI-powered platform for SMEs

A new travel management platform designed for SMEs and built
on AI technology has been launched by Corporate Traveller.

The Melon platform has been developed in-house by the SME
specialist, part of the Flight Centre Travel Group. Melon uses
artificial intelligence to “remove the frustration typically associated when
searching via multiple sites, serving up a variety of choices based on learned
behaviours to align with company travel policies and programme goals, while
taking traveller preferences and loyalty affiliations into consideration”, the company

Melon allows managers to control travel options by setting
personalised algorithms and individual spend levels and provides users with a breakdown
of spend, alongside dashboard analysis of important KPI metrics in real-time.

The platform also offers real-time guidance on travel
restrictions, risk alerts and employee tracking.

Andy Hegley, Corporate Traveller’s UK general manager said:
“During this period of pause, we listened to our customers to develop a next
generation digital experience that fuses rich content supported by our
trademark dedicated and personalised service.”

Hegley added: “While the government has recently taken much
need steps to simplify travel requirements for those leaving and entering the
UK, it is still difficult to keep track of the latest developments across the
world. Melon ensures our customers are informed and aware at every step of
their booking journey. And while travelling, help is always an instant away
whether via Melon’s AI mobile chat function or the expert assistance of our
agent support team.”

The platform is being rolled out to existing customers and will welcome new sign-ups in the UK from early 2022.

The Melon platform will be showcased at Business Travel
Show Europe
on 30 September and 1 October, 2021 at London’s ExCeL.

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